Get Support For proof finder
We have created a range of self-help support and learning options for our Proof Finder customers, including FAQs, a community forum, Quick Start Guides and webinars to assist you to make best use of Proof Finder.
We will continue to update our support and learning resources. If you can't find the answer to your question in these resources, please log a support request at email@example.com and we will respond to your enquiry promptly.
Proof Finder is a charitable initiative. Our experience of investigators is that you are an incredibly smart and self-sufficient group of people. Please assist us to make this project successful for everyone by helping one another through the Community Forum!
To ensure any problems with effectively operating the software are avoided, before purchasing Proof Finder we recommend you read the following:
Nuix Customer Portal
Once you have purchased your Proof Finder license you can access help at our Customer Portal. This material covers basic setup, best practices and simple workflows. You will be issued with a Customer Portal URL, username and password with your Proof Finder license key.
We have a number of resources available for Proof Finder customers:
Join the Proof Finder Community
The Proof Finder Community forum will provide a meeting place for Proof Finder and Proof Finder customers to share ideas, best practices, and to get expert advice from Nuix staff and experts in the industry. Once you have purchased a license, you are entitled to request membership to the Proof Finder Community Forum. Get signed up and get posting!
Read the FAQ
Before emailing Support, please ensure that the question you are asking is not covered in our Frequently Asked Questions. More technical information can be found in the Technical FAQ.
Log a Proof Finder Support Request
If you are unable to solve your query regarding Proof Finder using any of the available resources, please contact firstname.lastname@example.org where our technical services team will be able to assist within 24-48 hours. If your enquiry is regarding any particular processing issue please ensure you include a set of diagnostics created from within Proof Finder, as outlined in our Technical FAQ, as well as a brief description of the task you were doing to enable us to provide an appropriate solution in a timely fashion.